Privacy Policy

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Email address
• Phone number
• Business or practice name
• Website address
• Business type
• Services your business offers
• Information about your current follow-up process
• Approximate database or contact-list size
• Information you provide through the Reactivation Scorecard
• Appointment and scheduling information
• Communications you send to us
• Information you provide during a strategy call or service inquiry

We may also automatically receive limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring page or website
• Pages visited
• Date and time of access

2. Information You Provide Through the Reactivation Scorecard

When you complete the Reactivation Scorecard, we may collect your answers along with the contact and business information you choose to provide.

We use this information to:

• Provide or display your Scorecard results
• Help you understand potential gaps in your current follow-up process
• Respond to your questions
• Determine whether Database Reactivation may be worth discussing
• Provide information about relevant Brandon Harrison SEO services
• Facilitate scheduling if you choose to book a strategy call

The Scorecard is an informational business assessment. It is not a medical, legal, financial, or compliance assessment.

3. Appointment and Calendar Information

If you schedule a strategy call, we may collect information necessary to schedule and manage the appointment, including your:

• Name
• Email address
• Phone number
• Business information
• Appointment date and time
• Information you voluntarily provide when scheduling

We may use this information to send confirmations, reminders, scheduling updates, or other communications related to your appointment.

4. How We Use Information

We may use information we collect to:

• Operate and improve our website
• Provide the Reactivation Scorecard
• Respond to inquiries
• Schedule and manage appointments
• Provide requested services
• Evaluate whether our services may fit a business's needs
• Communicate about Database Reactivation and related services
• Manage CRM records and follow-up
• Provide customer support
• Maintain security and prevent misuse
• Maintain business records
• Comply with applicable legal obligations

We do not guarantee that completing a Scorecard, submitting a form, or scheduling a call will result in acceptance into a service or any particular business outcome.

5. Email Communications

If you provide your email address, we may use it to respond to inquiries, provide requested information, send appointment communications, or send other business communications where permitted.

Marketing emails will include an appropriate method to unsubscribe where required.

You may opt out of marketing emails at any time using the unsubscribe instructions included in the message.

Opting out of marketing emails does not necessarily prevent us from sending transactional or service-related communications, such as appointment confirmations or communications concerning an existing business relationship.

6. SMS and Mobile Messaging Privacy

If you separately and affirmatively consent to receive SMS or text messages from Brandon Harrison SEO, we may send messages related to your inquiry, requested information, appointments, follow-up, or other communications described at the point where consent is collected.

SMS consent is voluntary and is not a condition of purchasing services.

Message frequency may vary based on your interactions with Brandon Harrison SEO, appointment activity, and the communications you request.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at:

brandon@brandonharrisonseo.com

480-744-2382

Mobile Information and SMS Consent Data

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be provided to service providers that help us deliver communications, such as telecommunications, CRM, or messaging technology providers, solely as necessary to provide those services on our behalf.

Your SMS consent is not transferred to another business for that business's independent marketing.

7. Service Providers

We may use third-party companies and technology providers to operate our business.

These may include providers that support:

• Website hosting
• CRM systems
• Scheduling
• Email
• SMS and telecommunications
• Forms
• Automation
• Data storage
• Security
• Analytics, if enabled

Our technology stack may include platforms such as HighLevel and Twilio where applicable.

These service providers may process information on our behalf as necessary to provide their services.

We do not authorize service providers to use your mobile opt-in information for their own marketing or promotional purposes.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies that support functions such as:

• Website operation
• Security
• User preferences
• Performance measurement
• Analytics, if enabled

Browser settings may allow you to block or delete cookies.

Blocking certain cookies may affect website functionality.

If our use of cookies or tracking technologies materially changes, this Privacy Policy may be updated accordingly.

9. No Sale of Personal Information

Brandon Harrison SEO does not sell personal information in exchange for money.

We also do not sell or share SMS opt-in information or mobile phone numbers for third-party marketing or promotional purposes.

If a privacy law applicable to Brandon Harrison SEO defines "sale" or "sharing" differently and provides you additional rights, we will address applicable requests as required by law.

10. State Privacy Rights

Depending on where you live and which laws apply to Brandon Harrison SEO, you may have rights relating to your personal information.

These may include the right to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how information is used or disclosed
• Opt-out rights where required by applicable law

Not all rights apply in every situation, and legal exceptions may apply.

To submit a privacy request, contact:

brandon@brandonharrisonseo.com

We may need to verify your identity before fulfilling certain requests.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services
• Managing business relationships
• Maintaining appropriate records
• Resolving disputes
• Enforcing agreements
• Meeting applicable legal obligations

Retention periods may vary based on the type of information and the reason it was collected.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, use, alteration, or disclosure.

However, no website, database, network, or electronic transmission can be guaranteed to be completely secure.

13. Medical and Patient Information

Brandon Harrison SEO works with businesses in medical, aesthetic, and wellness industries, but our public website, Reactivation Scorecard, general contact forms, and strategy-call booking forms are not intended for submitting patient medical information or protected health information (PHI).

Please do not submit medical records, diagnoses, treatment information, patient records, or other sensitive patient information through general website forms unless Brandon Harrison SEO has specifically provided an appropriate authorized method for doing so.

Brandon Harrison SEO does not provide medical advice, diagnosis, treatment, or clinical services.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

Review the privacy policies of third-party services before providing them with personal information.

15. Children's Privacy

Our website and services are intended for businesses and adults.

They are not directed to children under 18, and we do not knowingly use the website to solicit personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, or legal obligations change.

When material changes are made, the updated policy will be posted on this page with a revised Effective Date.

17. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Brandon Harrison SEO

Gilbert, Arizona

Email: brandon@brandonharrisonseo.com

Phone: 480-744-2382

Website:

https://brandonharrisonseo.com